Ford Service

With Ford Service you can relax knowing we’re always by your side. That’s why we’ve created a new range of services to help keep you moving and maintain your car in the very best condition.

  • Free UK and European Roadside Assistance*
  • Free FORD eCHECK
  • Ford Accident Management, free to all drivers
  • Comprehensive service and maintenance plans
  • Use of quality Ford parts for added peace of mind
  • Our Ford-trained technicians use the latest diagnostic equipment and tools
  • Independent quality checks are carried out by the RAC on any service and repair work**
  • Online service booking
Find out more about Servicing & Parts at TrustFord or get in touch with your local Servicing team.
*Available with Ford Scheduled Services.
**In-Dealership quality checks are conducted by the RAC on any service and repair work that has been completed on customer-owned vehicles to ensure that Ford Motor Company’s high standards are met. Terms and conditions apply.

Free roadside assistance wherever you go in the UK and across Europe, free Roadside Assistance goes with you as part of Ford Service.

Every Ford Service now comes with free Ford Roadside Assistance, valid from the date of service until your next service is due. If you do break down you’ll get:

  • Friendly, skilled roadside help in the UK and Europe
  • Assistance if you breakdown at home
  • Alternative transport, replacement vehicle or overnight accommodation if your car can’t be repaired on the spot
One easy number to access all of the Ford Services 24/7, as part of the Ford Service. Whatever you need, Ford One Call can connect you to all our services, including:
  • Ford Roadside Assistance
  • Ford Accident Management
  • Ford finance and insurance
  • Plus, Dealer locations, technical information and more
  • Make sure you save this number: FORD One Call 0203 564 4444

You know how important it is to look after your health. It’s no different for your vehicle. That’s why we offer a free 30 point FORD eCHECK as part of your Ford Service.

It’s a bumper to bumper assessment, designed to give you a comprehensive picture of your vehicle’s health. That way, you can enjoy the reassurance that your vehicle’s in tip-top condition – and that there are no surprises around the corner.

Free FORD eCHECK by trained technicians

Our trained technicians will run an expert eye over your vehicle. They’ll check 30 different elements of your vehicle’s health and provide an electronic report with an explanation of any findings.

You’ll receive a competitive estimate upfront for any work needed, but you’re under no obligation to have it done.

A simple traffic light system shows you exactly how safe and healthy each part of your vehicle is and any recommended upcoming replacement or repair items.


Red items

This area needs urgent attention. It may be illegal or unsafe to drive your vehicle in this condition. Anything marked red needs repairing urgently.


Amber items

Amber marks out the symptoms that warn you there’s something wrong. It might not need urgent attention right now, but if you don’t watch it closely it may result in a more serious problem. Catch it before it gets worse and you could also save yourself a lot of time and money. 


Green items

Good news – the all clear. You shouldn’t need to worry about any green items at least until your next service. 

Check out our Hints and Tips to find out what happens during an eCheck, or get in touch with your local dealershipto book your eCheck today.

Had an accident? Sit back, relax and let Ford Accident Management do the hard work for you. One call to us and we’ll handle the entire insurance claim process for you. Our service is free to all Ford owners as part of the Ford Service.

Making an insurance claim can be frustrating, so let our experts manage the entire process for you. Just contact One Call on 0203 564 4444 and we will:

  • Arrange to recover your vehicle
  • Complete your claim form and liaise with your insurance company
  • Ensure your vehicle is repaired at a Ford Accident Repair Centre
  • Provide you with a free courtesy car during the repair
  • Genuine Ford parts will be fitted by our Ford trained technicians, and your vehicle will be repaired to pre-accident condition

Relax. We’re here to look after you.

Increased levels of technology in vehicles are leading to longer service intervals. So, having your vehicle checked between services will help to identify any issues of concern before your next service date, so you can continue to enjoy motoring that’s worry free.

The Ford Convenience Check has been designed to reassure you that your vehicle will continue running smoothly, and aims to give you peace of mind that your vehicle will carry on working the way it should.

Furthermore, customers who take advantage of the Convenience Check will enjoy a further valuable 12 months European Roadside Assistance cover (or until the next service is due, whichever comes first).


Ford Convenience Check for £34.99* includes:

  • FORD eCHECK, a comprehensive 30-point visual health check
  • Diagnostic connection to download new software if necessary
  • Fluid levels checked and topped-up**
    • Engine oil (max. 1 ltr)
    • Coolant (max. 500 ml)
    • Screen wash (max. 500 ml)
  • Ford UK & European Roadside Assistance for 12 months (or until your next service is due, whichever comes first).

Why choose a Ford Authorised repairer?

No one knows your Ford as well as us. So with us you can be confident your vehicle will get the best possible service.

With a Ford Authorised repairer, you’ll benefit from:

  • Our team of Ford-trained technicians
  • The latest Ford diagnostic tools and equipment
  • Use of genuine Ford parts for added peace of mind