Top 10 FAQs at TrustFord
Our Motability Specialist at Epsom, James Rowe, talks us through the Top 10 FAQs about Motability at TrustFord.
1. Do you have specialist people who can help?
We have a dedicated team of Motability Specialist to help with your motability needs. You'll find a Motability Specialist at your local dealership.
2. How will I take a test drive?
Our Motability Specialists can arrange test drives depending on your needs. If you get in touch with us and talk us through your requirements, we'll set up everything you need.
3. How do I get a TrustFord car on the Motability scheme?
We will organise all the application and paperwork needed to get a Motability car. You can find out more about eligibility on our Motability hub page.
4. What if I need a car to be adapted?
Our Motability Specialists will organise for any adaptations to be fitted to suit your needs. We'll talk you through all the car's features and help you feel comfortable before driving your car away.
5. What happens at an appointment with a Motability Specialist?
Our Motability Specailists have taken disability awareness training, so they're trained to help you whatever your needs. They'll talk you through the scheme and how it works, with no pressure to buy. You can also rely on us to offer you tea or coffee at any of our dealerships!
6. Do your dealerships have easy access?
All our sites all have disabled parking and wheelchair access, so your visit can be as comfortable as possible.
7. What if I don't know anything about cars?
Our teams are knowledgable about our products. We can guide you through the different models available, depending on your needs or disabilities.
8. What if I can't get to a dealership?
We can arrange a home visits if you're unable to visit us. Simply contact the Motability Specialist at your nearest dealership and tell them about your needs.
9. What happens throughout the Motability scheme?
You'll get a Motability car for three years. During that time, we'll offer you ongoing assistance in terms of servicing, as well as collection and delivery services. We'll also contact you towards the end of your contract when it's time to renew.
10. Is it good value at TrustFord?
Wholly owned by Ford Motor Company, we operate 65 dealerships across the UK. We have a market-leading range of Ford vehicles with low affordable advance payments. So you can trust us to find the right vehicle to suit your budget.
Find out more about our Motability scheme by contacting the Motability Specialist at your nearest dealership.