• **Just some of our customer feedback**
  • "Thanks for making my car buying a simple and easy choice."
  • "Our experience was great, staff were very helpful and informative, honest and efficient. Especially Jay who dealt with us, asset to the company."
  • "Easy experience, helpful knowledgeable salesman, everything worked out as expected."
  • "I received excellent service from the Customer Assistant. He was very thorough with all aspects of the sale."
  • "Joel who we dealt with at your Barnsley site was extremely helpful and knowledgeable and did his upmost to meet all our needs."
  • "A thoroughly enjoyable experience."

Weekly Autism Hour

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0800 158 5959

The TrustFord Weekly Autism Hour

In August 2018, TrustFord were delighted to launch a weekly ‘Autism Hour’ from 10am – 11am every Thursday across all our dealerships in Mainland UK and Northern Ireland.  

It’s an initiative that aims to make our dealerships as accessible as possible to people with autism and their families and friends, giving them a time and a place to feel safe, while raising awareness of autism and its .

Why does TrustFord have a weekly autism hour?

Research from the National Autistic Society has shown that 64% of autistic people avoid going to the shops as they find the noise and light overwhelming, as well as feeling socially isolated due to a lack of public understanding of autism.

By not adapting retail environments to make them autism-friendly, more then three million customers are being excluded from shops across the UK and Northern Ireland.

Autism Hour was set up to resolve this by promoting simple steps businesses can take to create a more autism-friendly world.

During Autism Hour, our TrustFord dealerships will make changes to their environments to make them more accessible to customers with autism. These include:

  • Turning down music and other noise such as tannoy announcements and workshop noise
  • Dimming dealership lights
  • Training is also given to colleagues to ensure they know how to best serve customers with autism

We are proud to continually take part in and support the National Autistic Society’s nationwide annual initiative, Weekly Autism Hour, becoming the first automotive company to do so.

When is the TrustFord Weekly Autism Hour?

The TrustFord Weekly Autism Hour runs from 10am – 11am every Thursday, helping to create an autism-friendly customer experience.

 



With TrustFord Now you can see your vehicle, buy it and drive it home, on the same day and within the same hour!

We'll even bring your vehicle to your nearest TrustFord dealership.

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