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Added: 03 May 2018
Recognised for great customer service
TrustFord is celebrating their commended status in the Group of the Year category in the national, annual Motability Scheme Dealer Awards. The commendation recognises their continued support in providing great service to customers of the Motability Car Scheme throughout 2017.
The Motability Scheme Dealer Awards programme rewards best practice and ensures customers receive exemplary customer service across the nationwide car dealer network. With prizes available across nine categories, the awards are judged on how a dealer delivers the Scheme to customers, and is assessed by customer feedback and reviews of their Motability Scheme performance.
Throughout 2017 a series of quarterly, regional prizes were awarded, and all quarterly winners were nominated for the national awards.
Peter Wilson, General Manager – Dealer Relations at Motability Operations Ltd, explains:
“We are really impressed with the achievements of all our winners and commended dealerships including TrustFord. It’s great to see the high level of service delivered by our dealer network and we are pleased to present the latest Motability Scheme Dealer Awards. The annual Awards allow us to thank dealers for providing consistently positive customer service, highlighting those who are doing it well and encouraging others to do the same.
“It is testament to the high standards, warm welcome and expert knowledge of TrustFord that they have been recognised as a commended dealership – I’d like to offer my congratulations to them!”
Anyone who receives the Higher Rate Mobility Component of the Disability Living Allowance, the Enhanced Rate of the Mobility Component of Personal Independence Payment, War Pensioners’ Mobility Supplement or Armed Forces Independence Payment can exchange their weekly payment to lease a new car through the Motability Scheme. Insurance, servicing, RAC breakdown assistance and replacement tyres are included in the cost of the lease.
Click here for more information about the Motability Scheme
Our TrustFord NOW proposition offers hassle free browsing and purchasing. We can showcase our great range of vehicles using Live Video Appointments where you can speak to our great team. And once you find your perfect vehicle you can simply Click and Collect or we’ll bring deliver it to your door with our Home Delivery service!
Whilst we’ll make every effort to hit that 60 minute mark, our Service Now guarantee needs 2 colleagues working on your vehicle at the same time. In the current environment where we must do all we can to keep our customers and colleagues safe, only one colleague can safely work on your vehicle at any one time. Rest assured, we will always try our best and we will return to our 60 minute service guarantee as soon as we can!
With TrustFord Now you can see your vehicle, buy it and drive it home, on the same day and within the same hour!
We'll even bring your vehicle to your nearest TrustFord dealership.
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