• **Just some of our customer feedback**
  • "Thanks for making my car buying a simple and easy choice."
  • "Our experience was great, staff were very helpful and informative, honest and efficient. Especially Jay who dealt with us, asset to the company."
  • "Easy experience, helpful knowledgeable salesman, everything worked out as expected."
  • "I received excellent service from the Customer Assistant. He was very thorough with all aspects of the sale."
  • "Joel who we dealt with at your Barnsley site was extremely helpful and knowledgeable and did his upmost to meet all our needs."
  • "A thoroughly enjoyable experience."

TrustFord Strood Motability

TrustFord Strood Motability ME2 2NY

Strood

Strood
1 Ballard Business Park
Rochester
ME2 2NY

Tel: 0343 308 5156

Opening Hours

Monday to Friday: 08:00 - 19:00
Saturday : 08:00 - 18:00
Sunday : 10:00 - 17:00

Contact Us

Get Directions

  • Wheelchair accessible
  • Disabled parking spaces
  • Low reception/information counters
  • Disabled customer toilets
  • Staff assistance available
  • Assistance dogs welcome

Meet our Motability Specialists

Mark Brace

About

Mark has been a Motability Specialist at TrustFord for 14 years.

Likes: Motorcycles, family and travelling

Motability at TrustFord

With local experts at TrustFord Strood Motability, we understand you have specific needs and offer award-winning personalised service and advice to help define a worry-free motoring package just for you.

Our priority is making sure you feel confident and comfortable about the choices you make. We’ll talk to you about your specific mobility circumstances, lifestyle, and what you’re hoping to get from your new Motability car to make sure we find the best fit.

View our most popular Motability offers

Weekly Autism Hour

TrustFord are delighted to host weekly ‘Autism Hour’ across all our dealerships in Mainland UK and Northern Ireland, running from 10am – 11am every Thursday, helping to create an autism-friendly customer experience.

Find out more

Refer a Friend

At TrustFord, we really value our Motability customers, that’s why we’re saying thank you by giving you and a friend £100 off the Advance Payment on your next mobility vehicle

Find out more

FAQs

Q. Do you have specialist people who can help?

We have a dedicated team of Motability Specialist to help with your motability needs. You'll find a Motability Specialist at your local dealership.

Q. How will I take a test drive?

Our Motability Specialists can arrange test drives depending on your needs. If you get in touch with us and talk us through your requirements, we'll set up everything you need.

Q. How do I get a TrustFord car on the Motability scheme?

We will organise all the application and paperwork needed to get a Motability car. You can find out more about eligibility on our Motability hub page.

Q. What if I need a car to be adapted?

Our Motability Specialists will organise for any adaptations to be fitted to suit your needs. We'll talk you through all the car's features and help you feel comfortable before driving your car away.

Q. What happens at an appointment with a Motability Specialist?

Our Motability Specailists have taken disability awareness training, so they're trained to help you whatever your needs. They'll talk you through the scheme and how it works, with no pressure to buy. You can also rely on us to offer you tea or coffee at any of our dealerships!

Q. Do your dealerships have easy access?

All our sites all have disabled parking and wheelchair access, so your visit can be as comfortable as possible.

Q. What if I don't know anything about cars?

Our teams are knowledgable about our products. We can guide you through the different models available, depending on your needs or disabilities.

Q. What if I can't get to a dealership?

We can arrange a home visits if you're unable to visit us. Simply contact the Motability Specialist at your nearest dealership and tell them about your needs.

Q. What happens throughout the Motability scheme?

You'll get a Motability car for three years. During that time, we'll offer you ongoing assistance in terms of servicing, as well as collection and delivery services. We'll also contact you towards the end of your contract when it's time to renew.

Q. Is it good value at TrustFord?

We have a market-leading range of Ford vehicles with low affordable advance payments. So you can trust us to find the right vehicle to suit your budget.

Find out more about our Motability scheme by contacting the Motability Specialist at your nearest dealership.

 



With TrustFord Now you can see your vehicle, buy it and drive it home, on the same day and within the same hour!

We'll even bring your vehicle to your nearest TrustFord dealership.

FIND OUT MORE
Enquire Now